the privacy policy of Floating Point

A lot of attention these days is being focused on privacy. Here is a summary of how I collect, retain and use information from either visiting or purchasing from Floating Point. If you have any questions, please don't hesitate to email me.

Online Purchases

All your credit-card information is processed and retained by 2Co, my secure online transaction provider. I don't see any information relating to your credit-card. Their privacy policy is here. I receive an email notification direct to only me detailing who ordered (name, address, email, phone number, IP etc), what you ordered and where it should be shipped. The email is retained for my tax records. Information relating to accounting and shipping is stored in my accounting software to which only I have access. I will send a 'please join my newsletter subscription' email to the email address you supply. I will not automatically subscribe you because it really pisses me off when people do that to me, aside from the fact it's against legislation in a lot of countries.

Web-Browsing

While surfing your IP is being monitored along with which pages are served. I review which are the most popular pages so I can better tailor my products and services, but I don't utilize anything that identifies specific individuals. Heck, this site doesn't even have cookies. My ISP and I have access to this information.

Newsletter

The newsletter subscription is managed by Constant Contact, their privacy policy is here. The newsletter signup asks only a couple of questions about who you are, what you do and what you're interested in. Again, this helps me tailor what I have to say on the rare occasions I get to write something intelligent. Constant Contact and I only have access to this information.

General Ethics

Pretty straight forward really. I respect your privacy and I won't do anything that I wouldn't be proud of telling my grand-mother about. I won't sell it, publish it, disclose it to third parties, nor will I use it for any internal purposes that don't seem honourable or right. So, for example - just because you've supplied me with your phone number - I'm not about to start calling you at supper-time to have a little chat - I'll leave that level of annoyance to professional telemarketers.

Incidentally, here's a link to the 'Do Not Call' registry for the US as well as Canada and the UK.